About Central Vacuum Direct


Your Online Central Vacuum Superstore


Here at central vacuum direct we are dedicated to bringing you the best prices and service for all your central vacuum needs. We have the largest inventory of central vacuum units, hoses, parts, and accessories in stock and ready to order. We have been in the central vacuum business for over 35+ years and have customer support technicians with extensive knowledge. So feel free to click around, and give us a call! We are here to help.

  • Returns: Any item may be returned within 30 days from Shipping company purchase date in it's original packaging unopened and not used for a full refund less original shipping charges,dropship fee's and credit card processing fees. All orders may be cancelled within 24 hours or within the time before order is processed. All processed orders that are cancelled are subject to a 3% credit card transaction fee. User related Damage or un-crated products (s) or opened & used product (s) being returned will have a 20% restocking fee added. Used central vacuum fittings, used PVC pipe, any kind of replacement filters, Electrical parts,Electrical Motors, P.C Boards, open vacuum bags, and opened detergents / chemicals may not be returned. Customer is responsible for all return shipping costs. Import , Export, Duty, Taxes & Customs Fee's. Refund will be issued after inspection of product (s) recieved. All packages returned must have a return authorization number from central vacuum direct. Packages without return authorization number will be refused at customers cost. Please contact us at our toll free phone number(855-649-7996) to obtain a return authorization number.
  • Shipping: Shipping on orders over $75.00 within the contiguous United States qualify for free shipping.
  • Return Address:
    Returns Department
    CentralVacuumDirect.com
    6221 Northwest Hwy.
    Crystal Lake, IL 60014

    Contact Us Toll Free: 1-855-649-7996 or techsupport@centralvacuumdirect.com